
By Allan Miller | Jan 30, 2021
100PercentFedUp.com
BIG TECH â Google appeared to remove nearly 100,000 negative reviews for the Robinhood app after outraged investors bombarded the stock-trading startup with complaints.
Earlier this week Robinhood trading app froze trading on shares of GameStop, AMC and other stocks whose prices exploded by day traders who pumped the stocks.
The campaign appeared to work â Robinhoodâs Android app had a one-star rating based on nearly 275,000 reviews on Thursday, according to a screenshot captured by 9to5Google.
Thatâs when Google jumped in and deleted nearly 100,000 user reviews for the trading app.
But that number had fallen to just over 176,000 by midday Friday as Google apparently purged the bad reviews, bringing Robinhoodâs rating back up to roughly four stars.
Google said it removes reviews under policies that prohibit users from manipulating an appâs average star rating. The tech titan says it has longstanding systems in place to detect abuse of the review system, including reviews that are coordinated or inorganic, regardless of their content.
Google said developers canât remove reviews of their apps themselves and are forbidden by the Play Storeâs policies from trying to influence their appsâ ratings.
But none of that stopped angry Robinhood users from dropping one-star reviews for the app on Friday, even after the company eased its restrictions on GameStop and other stocks.
Some called out the fact that Google was policing the negative comments.
âWould give zero stars except apparently google has been removing tons of the 1 star review,â one person wrote, giving Robinhood a two-star rating. âIâve deactivated my account and Iâll never be using them again.â
This is a developing story.
